Our Commitment to Your Privacy
At Franwin Pharmacy, we understand that your medical information is deeply personal. We are committed to protecting your protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and federal guidelines.
- Treatment: We use and disclose PHI to coordinate your care, dispense prescriptions, and consult with your prescribing doctors.
- Payment: We transmit PHI securely to your prescription insurance provider or pharmacy benefit manager to verify coverage and co-pays.
- Healthcare Operations: We review your PHI internally to verify compounding quality, conduct clinical audits, and train our pharmacy staff.
Your Health Information Rights
Under federal HIPAA regulations, patients have specific rights regarding their protected health information. Our privacy office is dedicated to assisting you in exercising these rights.
- Right to Inspect and Copy: You have the right to request access to and physical or electronic copies of your prescription records.
- Right to Amend: If you believe your clinical record contains an error, you have the right to request a written correction.
- Right to Restrict Disclosures: You have the right to request that we restrict how we use or disclose your PHI for treatment, payment, or operations.
Medical & Prescription Compliance Notice
This Notice of Privacy Practices is effective as of July 2026. For questions regarding our privacy practices, please contact our dedicated Privacy Officer at (516) 746-4720 or visit our pharmacy at 127 Mineola Boulevard, Mineola, NY.